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Service Process

After-sales Service

Heng Hao Machinery – Your Trusted Partner for Machine Maintenance Support

Comprehensive Parts & Repair Solutions
Worried about Henghao machine maintenance? Don’t be.
We stock genuine spare parts and accessories for all models, ensuring quick replacements and minimal downtime.

Year-Round Technical Support
Our expert technicians are available 24/7 to troubleshoot issues and keep your production running smoothly.

Need Help or Information?
Contact us anytime! Our sales team will provide detailed answers and prompt assistance for all your machinery and service needs.

Shipping Service Process

To guarantee optimal performance, every machine undergoes strict quality inspections and precision adjustments before delivery.

For international shipments, we use reinforced wooden crates to safeguard your equipment in transit. Upon arrival, our expert technicians will handle installation, conduct a trial production run with your specific recipe, and provide hands-on training—covering operation, maintenance, and sanitation protocols—to ensure seamless onboarding.

You’re cordially invited to visit our manufacturing facility. At Heng Hao, we’re committed to delivering not just machines, but trustworthy partnership and lifelong technical support.
Step1 Plastic Film Packaging
Step4 Secure with Strip Steel
Step2 Set On the Box
Step5 Seal the Box
Step3 Secure the Base
Step6 Ready

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Contact Info

Contact Person: Tinny Liang
Phone: +86-183-2613-2669
WhatsApp: +8618326132669
E-mail: admin@wxhenghao.com
Address: No. 10 Xiangnan 1st Road, Shuofang Street, Xinwu District, Wuxi City, China
Copyright © 2025 WuXi HengHao Machinery Technology Co., Ltd. All Rights Reserved.